If you are searching for the “” issue that users have been reporting along with easy solution suggestions and HP’s solution software help. If your print jobs are still stuck in a queue, the most common problem is an outdated or incorrect printer driver. As a result, you should upgrade your printer driver to see if this resolves your issue. You may upgrade your printer driver either manually or automatically.
Clear printer jobs stuck in the print queue
Stop the Print Spooler service.
Delete the files in the Printers directory.
Restart the Restart the Print Spooler service.